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Effective May 6, 2024, our Alexandria Branch will resume normal operating hours. See below for additional details. Branch Hours
Transaction Dispute
Member Details
Disputed Transactions
Zelle Payment ID (The Payment ID can be found in the transaction details in your Online Banking transaction history. Example: JIA0000eKd)
Please include the Zelle Payment ID, transaction amount, transaction post date, and transaction type for EACH additional transaction.
Description of Incident